Customer Feedback Results
Here's the opinion of our existing customers who have completed
our customer satisfaction survey*:-
(guide : 70% = satisfactory; 100% = far exceeded expectation)
Number of people who have given feedback : 406
|Item delivery (speediness, condition of goods):-
|Quality of the items purchased:-
*every customer who buys from this site has the opportunity to complete our customer survey form asking them to rate our services.
Really brilliant service, my beads arrived the day after i ordered them. Good value for money, i will definitly be ordering again soon!
Good quality Cabochons, quick delivery. Excellent service all round.
John, Kings Lynn
fast delivery, safely packaged,
good value for mony,
very pleased with the prompt and easy service and the quality of the product. Well done
Dispatch was very quick, but I live outside England and then it is in the hands of Royal Mail and TNT. I am quite content with your service, the beads and everything really. Will visit your site again!
Greetings, Monica (Netherlands)
good efficient service thankyou
Thanks for great service!
Rosanna, New Malden
Excellent service and colour choice was perfect. Thank you.
I would recommend others to use Marquise Jewels.
Speedy emails, selection made easy and great service thankyou
I was expecting to wait at least a month so I am really impressed that the crystals arrived today, thank you
Great site with great gemstone cabs. Arrives quickly with each different stone type in little re-sealable bags with the info on them, and the stones are always of great quality. I`m so glad I found a U.K. based site that I can buy all my cabs from! :)
excellent service as always
lovely quality stones at a sensible price. Am delighted with them and will be back again.
Really quick efficient service and I`m very pleased with my purchase. I would use Marquise Jewels again.
Many thanks, I struggled to get Iolites that size anywhere else
Excellent service extremely pleased with items, annoyed at myself for ordering incorrect size of stones but return and refund handled exceptionally and I shall be reordering the correct sized stones immediately. Thank you
Beautifully packaged and incredibly fast delivery.
Items as described and expedient delivery, thank you.
Claire, Heald Green, Cheadle,
I actually bought from your site based on positive customer reviews and I wasn`t disappointed. I definitely would use again and recommend! Thanks a lot.
A real pleasure doing business with you. Speedy service and the items are of a very good quality. Excellent value for money.
Lovely cabochons. They are looking great in their settings We will be back for more
Absolutely excellent, fuss free, speedy delivery of exactly what i wanted. Well done!
Would use again and highly recommend to others :)
Prompt service and lovely cabochons. Very good value for money.
I had to return the items due to my own error. However the customer service that I received was excellent and I would be more than happy to use your site again.
Excellent service, lovely stones
Barry, Rhos on Sea
Excellent products and fast delivery. No minimum order value and sensible postage charges. Will definitely buy again
very good seller.high recommendation
The cabochons that I received were exactly what I wanted and they were to the usual excellent standards. Delivery was fast. Overall, very happy with my purchase. I would return and recommend to others.
I am very pleased with stones and service and look forward to doing business with you in the future
I was very pleased with your prompt service and the quality of goods. I will definitely use you again.
andrew, Shoreham by sea
Stones came in good time, concidering the time of year, the stones are lovely in colour, and very very very well packed!
Very good, fast service with quality beads. Thanks
Superb product and service. I will be using you again.
no fuss just got what we ordered perfect
always quickly dispatched and of great quality.
Excellent service, delivered two days after ordering
Will buy again, you always have a good selection and they are always nicely packed
very happy with service, delivery and the stones i received.
Thank you very much for the great product and extremely prompt service!
Will use you again!
speedy delivery, would recommend. would use them again. ty
Lovely garnet cabochon, great colour and shine. Thank you
Yvonne, Kirkby in Ashfield
really good and quick order and delivery, the gems are beautiful, would recommend this company, thank you and well done, jean
Great customer service, quick response and honest :)
Very pleased with my purchase will use Marquise Jewels again.
very pleased with service - will definitely use again in the future, and recommend to colleagues
wonderful experience dealing with an efficient and professional company.
i was more than pleased with the item and am looking forward to setting it for a pendant
very pleased with quality and speed of my first order from you
janet, Earl Shilton
excellent all round. recommended seller of some really nice cabochons, and other items.
Excellent! I`ll definatly be a regular here =D Very, very happy with everything.
Gema, Milton Keynes
Packaging and labeling of the stones was superior to other sites I have used. Very pleased with the items and service overall, will be using the site again, and have also recommended it to others.
This was my first order from you.
i was delighted with the service and quality of the products and will be back for more soon.
I am always surprised by the speedy delivery, the price and quality. I buy most of my cabochons with yourselves.
Thanks - all went well in the repair of my ring.
Will use you again, should and when we need embellishments for our charity(MRF)articles we make
Excellent all round. Thank you. I will be back and I have recommended this company to others.
very pleased with help received, quality and look forward to contacting you again soon.
Excellent all round. Will return.
Will definitely order from marquise jewels again
excelllent value for money.Very good for kiln firing.
Very satisfied with your service and my purchase.
Very satisfied with the whole transaction
Wendy, Bexhill on Sea
Excellent service and lovely item - I will certainly be back!
Great quality, great Service very pleased
Will definitely by buying again! Thank you.
Maria, Normanton Le Heath
Lovely items. Speedy delivery. Will be ordering again.
N, FOREST HILL
Great quality stones and prompt service. Would buy again.
I`m very happy with my purchase
never any problems from these guys!
Lovely items, quick delivery and excellent value for money with very reasonable postal charges. Will definitely use again.
Brilliant service, will definitely deal with you again!
Elizabeth, Matlock Bath
Great Service, will definitely be ordering again. Thank you.
Elizabeth A, Ballinasloe, Co. Galway
This is a fantastic company and one I use repetedly.
Linda, Monks Eleigh
Beautiful beads, great prices and speedy delivery.
Items arrived quicker than expected, very well packaged.
Regarding the quality of the items purchased they are better than expected, your photographs do not do the items justice.I will gladly do business with you again.
Lovely beads , quick delivery and quick helpful response to pre order enquiry. Thank you very much
Very helpful, will recommend
A gorgeous piece and now a stunning necklace.
Very easy doing business with you. Fast efficient service
TRES SATISFAITE DE VOS SERVICES - MERCI
The cabochons I bought were just as beautiful as they looked in the picture, all descriptions were accurate, postage was speedy and payments were very quick and easy to make, so over all very satisfied and would definitely shop again.
Very pleased with the service. Will use again. Recommended
Delighted with your customer service. I shall certainly purchase from you again and recommend you.
Fantastic stones at great prices, along with fast delivery, thanks very much
Good service. Prompt delivery.
First order from you and probably not the last. Just started making gem trees and am looking forward to using the beads. Thanks for great service and fast delivery.
Nice to find somewhere that supplies such a huge range of items for my various arts and crafts pursuits. All delivered quickly and efficiently, would recommend to anyone.
Excellent service, really pleased with the stones and delivery time.
Thanks so much!
My order arrived quickly and I was extremely happy with the quality and value of the items ordered.
Will certainly order from Raven Avenue again - I have recommended you to friends
excellent quality and service
The price and quality of the cabochons is fantastic. I will definitely be ordering more. Thank you so much.
Overall delivery andquality
Were first class
I requested a stone with some detail as it was for a statement piece and was acknowledged by email and delighted when I received it.
Excellent service, quick delivery and lovely beads
Excellent products and service. Appreciate all the bead tubes being labelled. This is a bonus. Thank you.
Inge, Chapel Hill
Excellent goods. Will order again
Lovely beads at a real bargain price - perfect for my school craft Fayre
SD, Milton Keynes
I was really impressed with the items. THANK YOU
Pretty beads at a great price and excellent service.
Excellent service and items.Thank you.
great to shop here, reliable, fast dispatch and great prices.
Would love to see more free formed cabs :D
Will definitely buy from here again
Fabulous thank you, gave 9's simply because 'beyond expectation' seemed a tad extravagant for a description
one item had sold out, I was notified immediately and discussed other options. The packaged arrived the next day....great service
Already sent feedback giving praise to you, very pleased excellent service for a small order
Will put your store on my list of favourites